Tips, Tools and Tricks from great Workplace Investigators
Wednesday 9:05 – 10:05 AM
Have you ever noticed that people with a lot of experience conducting workplace investigations are amazingly calm about the process? Maybe it’s because they’re just not normal, but more likely it’s because they have a few tricks up their sleeves that take the fear and chaos out of the investigation.
In this session, you will learn key elements to becoming a great investigator such as how to diffuse a hostile respondent, what questions to ask when the interviewee is going off on a tangent, and how to get even the most reluctant witness to give you the information you need.
Dana Barbato SPHR, SHRM-SCP
Dana Barbato, SPHR, SCP spent 26 years working to tame the chaos in the human side of HR. With a strong belief in respectful employee relations, strong leadership and consistent practices, she has proven that accountability is the key to building a culture of respect and civility. These beliefs caused Dana to step out of her HR career and create InvestiPro, the first automated workplace investigation platform built by HR for HR. Now, as CEO of InvestiPro, Dana is on a mission to revolutionize the way employee relations and investigation are handled across all industries. Dana speaks as a subject matter expert at HR and Technology events nationally throughout the year, and provides guidance for HR professionals, managers and executives through the HR Investigator’s Blog.